Signing up is a simple, safe and secure process that complies with local regulations and requirements. Requirements:
We may ask you to provide a photo of your identification document (ID) issued by the government to verify your account.
You can send money to many countries across Asia, Africa and South America, with more coming soon. Open the app and select the receiving country from the list on the homepage. You can also see this list on our website.
You can send money using your debit cards and Visa/Master cards. Please see here for what cards we accept.
In some markets, we make it easier for you to send money by offering additional payment method(s) on top of debit cards:
The amount that you can send depends on the country and provider you send to. Please refer to this article for the most updated sending limits.
Please note that Taptap Send also has an internal limit per transfer of:
If you are sending a transfer to an e-wallet and use mobile money services, it depends on which provider you are sending money to and what type of wallet your recipient has (see here).
For most markets, we charge a small percentage of the exchange rate and no additional transfer fees. We work hard to offer the best daily exchange rates possible!
For certain countries, a small fixed fee is charged, regardless of the amount you send. There are no other hidden fees. You can check our website and select where you would like to send money to see how much your transfer costs.
Please note: Some mobile money providers may charge the recipient a small fee upon cashing out. We allow you to advance this fee in certain corridors. You can learn more here.
As a regulated business for money transmission in multiple countries around the world, we need to follow compliance and security regulations to ensure our users’ safety. This is why sometimes we ask our customers to verify the ownership of their account.
To verify your account, you’ll need to provide a government-issued identification document (ID) via the app. Please refer to the materials below for more information.
We may need additional documents, but you will be informed directly if that’s the case for you.
We always work hard and strive our best to offer you with fast and secure transfers at great rates.
We are currently available in these countries. If you want your country to be added, send us a request at support@taptapsend.com.
